From Vision to Implementation: The Conference for Entrepreneurial Librarians

Hosted by Z Smith Reynolds Library, March 10 & 11, 2011

Now international!  w attendees from China, S Africa, and Nigeria

Keynote: Mary Ellen Bates

Entrepreneurial skills make you a better employee, enhancing your skill sets even if you don’t become an entrepreneur

Thisisindexed.com

http://www.batesinfo.com/extras/assets/entrepreneurial.pdf

Concurrent session 1

The Library as Partner: Sustaining Relevance in a Collaborative, Student-Focused Technology Center. Heather Lambert and Christy Groves, Middle Tennessee State University
Created a new Digital Media Studio, Information Commons and study rooms

http://library.mtsu.edu/digitalmediastudio/
Did NOT partner w IT – political issues

Writing Ctr included

Faculty info tech center not as successful

Repurposed and trained existing personnel, the emerging tech libn is the only new person

Digital media studio mission statement provides accountability
Color printer is Academic use only
Tech coach appointments
Half open source, try out new and let students vote on it
Subscription to lynda.com for tutorials
Software of the month, will try anything

Stall wall news in the loo

Desktop Wallpaper their marketing space

60-second survey

“Find it all here”

Amazing race with hidden QR codes

Fun for all, even the security guard

Faculty are ‘special’... Sent paper mail, they don’t read email

Must speak about copyright every time they give a tour

Provide copyright-friendly resources, talk about licensing their product with creative commons

Feedback, qualitative and qualitative.

Seven types of feedback... Satisfaction, wish list, staff satisfaction

**They keep a NO log, anytime you have to tell someone no, jot it down with why

BRIEF focus group with student assistants, bribe w/ coffee coupons

Shift team where they balance each other out

Users don't like the open source as much as they thought they would

Need a night manager

Concurrent Session 2:
User-Driven Service Development: The GroupFinder Project

Joseph Ryan, Digital Projects Librarian, NCSU & Josh Boyer, Associate Head, Distance Learning & Research and Information Services, NCSU

This session described the development of GroupFinder, a first-of-its-kind system designed to help students coordinate group study at the library. Beginning its life as a Facebook application and ending up as a system available on library kiosks, touchscreens, the Web, and mobile devices, GroupFinder has changed substantially during development because of the project’s focus on end user needs. Flexibility and the willingness to abandon preconceived notions about student group study have been key to the success of GroupFinder, and the team described how user research can be used to create new services to benefit library patrons.

Driven by bad cell reception in the DH Hill Library
42in display w QR codes  - Cannot miss them

Nine group study rooms.

Online reserves 2hrs

Checkbox - post to group finder?

Amenities in the rooms listed

Started on facebook, real app. See Everyone or just your friends
Allow others to join me checkbox

2008 Feedback from students: Facebook is not really where they want to interact with an institution

2009 activity board - Cork board model doesn't mean anything to them ->Whiteboard model

LOTS of rounds of talking to students, bribe with free coffee

Stats are great

Kiosks helpful but not highly used

QR codes not really used like they expected

Not just room booking, but other places in the library

Locations that are heavily trafficked and visible

Open source on google code!!!

Reception

DAY TWO

Evolution of the Charleston Conference, now in 30th year
Partly for tenure
W Beth Bernhardt, co director of confirm committee
Www.katina.info/conference/archives

Both CC and Against the Grain are LLCs w part-timers and volunteers Relatively huge now, 157 presentations in 2010...rely heavily on dropbox.com to transfer files and collaborate

Creating an Open Access Journal

Unc-g

Rerun of the LAUNCH confirm presentation Journal of Learning Spaces OJS open source software NOt intending to make a profit

DOAJ startup guide

Twice a year..not published yet.

Free Pkp open journals systems .. Incredibly easy to use

Not even published yet, but they're already looking at a journal of learning spaces conference next year!!

The canadians are really good at this

Libraryh3lp

Just 2 employees Pam (who works fulltime at UNC) and Eric

Can staff chat svc from your phone!

Chat or SMS on the patron end

Started in 2003 as a night chat collaboration btwn duke, ncsu, and unc Not scalable

2006 meebo, intended for individual and didn't work for multiple libns

2007 Eric hacked pidgin4lib

Peer to peer

Needed web based architecture to grow

Now based at Amazon s3, cloudfront

NCknows paid for a lot of development – will likely migrate to this platform when contract is up

2008 cost depended on institution size

Generating profit by 2009

Rearchitecting constantly

300+ libraries, min 250/ yr (we are included on ZSR license, but will take our money if we insist)

Major upgrade this summer

Over a million chat sessions

Localization in other languages

25% conversion rate (testers who pay)

Academic libs 10-20k fte is 300$

Default trial is 90 days

Payment on honor system, does not stop working

Refchatter is same svc w training and support by third party

Paid users get pager and phone access 24/7 .

Lunch - Tim Spaulding from LibraryThing – an incredible story!

Slides are forthcoming

Sat with Nancy Stine, AHEC

Lightning rounds

Lynda personal embedded librarian

Living learning communities, dorms w classroom spaces

Library first responder student advocate

Tim Rogers, NCLIVE

Ebooks collaborative, matching etc,

Ingrid Ruffin

So what if i don't want to work in a library? Other avenues to pursue

Gals from Eli Lilly, outcomes based job objectives Entre and intrapreneur knowledge based services
The entrepreneur next door, quiz

Closing remarks

Plenary session, carol strohecker, center for design innovation Downtown Winston-Salem!!

Collaboration, interdisciplinary

Free software foundation

Physics of acrobatic circus performers

innovative tools and environments for learning